Reference

spinwin Legal Terms for India

These legal terms govern how your account, data and transactions are handled at spinwin, and they apply to you where local law in India permits access.

Account TermsData & Privacy PolicyJurisdiction RulesCookie PolicyUser Rights Charter

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Jurisdiction, Eligibility and Account Rules

spinwin Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access to spinwin depends entirely on local law in your region. If you are in India and local law permits you to hold an account, these terms apply to you in full. We collect only the personal data needed to operate your account securely — name,

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contact details, payment identifiers for UPI, Paytm and PhonePe, and transaction records required for verification. Account eligibility is assessed at the point of registration and may be reviewed if your local legal position changes. You agree to provide accurate details; accounts opened with false information may
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be suspended pending review. Disputes arising under these terms are subject to the dispute resolution process described in the contact section below. We update these terms when our practices or applicable law change, and we notify you via your registered contact before updates take effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

How to Reach Our Legal and Compliance Team

If you have a question about these terms, need to exercise a data right, or want to raise a compliance matter, there are three ways to…

ACCOUNT SECURITY STANDARDS

How We Handle Data, Cookies and Account Security

Your account security and data integrity are managed through specific controls built into how spinwin operates.

Data Handling

We store personal data on encrypted servers. Payment identifiers linked to UPI, Paytm or PhonePe are tokenised and never stored in plain text. Data is retained only for as long as your account is active or as required by applicable law.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how you move through the platform. You can manage cookie preferences through the settings panel in your account without affecting core functionality.

Account Security

Two-step verification is available for all accounts. We flag unusual login attempts automatically and send an alert to your registered contact. You can freeze your account instantly from the security tab if you suspect unauthorised access.

Data Retention

Transaction records linked to UPI, Paytm and PhonePe deposits are retained for seven years in line with standard financial record-keeping practice. Non-transactional profile data is deleted within 30 days of a verified account closure.

Who to Contact

Our Data Officer handles all access, correction and erasure requests. You can reach them directly through the email address listed in the support section. Requests are logged, acknowledged and completed within the statutory timeframe.

Requesting Changes

To update incorrect data, request a copy of your record, or ask for erasure, submit a request through your account portal or via email. We verify your identity before processing any change to protect your account from third-party interference.

Common Legal Questions About Your Account

We've gathered the questions we hear most often about account terms, data rights and policy changes. If your question isn't here, contact us directly and we will respond within two working days.

Your use of the platform is subject to local law in India. Access is available where local law permits it. If your legal position changes, it is your responsibility to inform us, and we will review your account status accordingly.

We collect your name, contact details, and the payment identifiers you register — such as your UPI handle, Paytm number or PhonePe details — along with transaction records needed for account verification and security.

Transactional data is held for seven years as required by standard financial practice. Non-transactional profile data, such as your preferences and contact details, is deleted within 30 days of verified account closure.

Yes. Submit a data access request through your account portal or by email to our Data Officer. We verify your identity first, then provide a structured copy of your record within the statutory timeframe, typically 30 days.

Contact our Data Officer via email or through the account portal. Include what needs to be corrected or deleted and why. We acknowledge your request within two working days and confirm the outcome in writing once complete.

We notify you at your registered contact before any material change takes effect. Continuing to use your account after the notified date means you accept the updated terms. You may close your account before that date if you do not accept the changes.

Raise a dispute through live chat or written notice. Our compliance team reviews it and aims to respond within 14 working days. If the matter remains unresolved, we will outline the next escalation steps in writing.

spinwin Legal Terms for India

How to Reach Our Legal and Compliance Team

How We Handle Data, Cookies and Account Security

Data Handling

Cookie Policy

Account Security

Data Retention

Who to Contact

Requesting Changes

Common Legal Questions About Your Account

01 Does Indian law apply to my spinwin account?

02 What personal data does spinwin collect from my account?

03 How long is my account data kept after I close my account?

04 Can I request a copy of all the data spinwin holds about me?

05 How do I ask spinwin to correct or delete my data?

06 What happens if spinwin changes these legal terms?

07 How are disputes under these terms resolved?

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