Reference

How spinwin Handles Your Personal Data

Q: Can I request a copy of the data spinwin holds about me?

Yes. Email privacy@spinwin.today with a data-access request from your registered address. We will confirm receipt and provide your data within the timeframe set by applicable Indian data protection law.

Q: How do I ask spinwin to correct inaccurate data on my account?

Send a correction request to privacy@spinwin.today or use the Help section inside your account. Include the specific detail that needs changing and we will update it after verifying your identity.

At spinwin, we are transparent about the personal data we collect when you open an account or use our platform — including how we store it, why we…

Data collected only as neededUPI & Paytm transaction privacyYour right to request deletionIndia-specific data handlingSecure account storage

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What Data We Collect and Why

spinwin Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you create an account on spinwin, we collect your name, email address, phone number, and payment identifiers — such as your UPI handle, Paytm mobile number, or PhonePe-linked details — solely to process transactions and verify your account. We do not sell this data to

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third parties. We may share it with payment processors, fraud-prevention services, and regulatory bodies where required by applicable Indian law. Cookies and session data help us maintain your login state and understand how the platform is used so we can improve it. You may disable non-essential
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cookies through your browser settings at any time without losing access to core account functions. Data collected via UPI, Paytm, and PhonePe transactions is retained only as long as required for financial record-keeping under Indian regulations.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Data

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

spinwin applies layered security measures to protect the personal data tied to your account — from the moment you complete a UPI deposit to the point your withdrawal is verified and cleared.

Data Minimisation

We collect only the data required to run your account and process payments via UPI, Paytm, or PhonePe. No additional personal details are requested unless a regulatory requirement makes it necessary.

Cookie Controls

We use essential cookies to keep your session active, plus optional analytics cookies to understand platform usage. You can manage your cookie preferences at any time through your browser settings without losing account access.

Account Security

Your account is protected by password hashing and optional two-step verification. Any login from an unrecognised device triggers an alert to your registered email or phone number immediately.

Data Retention Policy

Personal and transaction data is retained for as long as your account remains active and for the period required by Indian financial record-keeping rules after closure. After that window, data is deleted or anonymised.

Third-Party Sharing

We share data only with payment partners (UPI processors, Paytm, PhonePe), fraud-detection services, and authorities where Indian law compels disclosure. We do not share data for marketing purposes without your explicit consent.

Your Right to Correct or Delete

Write to [email protected] to request access to the data we hold, ask for corrections, or submit a deletion request. We will confirm receipt and act within the timeframe the applicable law sets.

Your Privacy Questions Answered

Below are the questions we receive most often about how spinwin handles personal data, what rights you hold as an account holder in India, and how to act on those rights. If your question is not covered here, our privacy team is reachable at [email protected].

We collect your name, email, phone number, and payment identifiers such as your UPI handle or Paytm mobile number. We also log device and session data to protect your account from unauthorised access.

We share data only with payment processors like UPI networks, Paytm, and PhonePe, plus fraud-prevention services. We may also disclose data to Indian authorities when required by law. We do not sell your data.

We retain your data for as long as required by Indian financial record-keeping regulations after your account is closed. Once that period ends, your data is deleted or anonymised.

Yes. Email [email protected] with a data-access request from your registered address. We will confirm receipt and provide your data within the timeframe set by applicable Indian data protection law.

Send a correction request to [email protected] or use the Help section inside your account. Include the specific detail that needs changing and we will update it after verifying your identity.

Essential cookies keep your session active; analytics cookies help us improve the platform. You can disable non-essential cookies via your browser settings at any time without losing access to your account or wallet.

Yes. Payment identifiers are encrypted at rest and in transit. We store only the reference data needed for transaction records and fraud checks — full card or bank credentials are never stored on our servers.

How spinwin Handles Your Personal Data

Reach Us About Your Data

Data Handling, Cookies and Account Security

Data Minimisation

Cookie Controls

Account Security

Data Retention Policy

Third-Party Sharing

Your Right to Correct or Delete

Your Privacy Questions Answered

01 What personal data does spinwin collect when I open an account?

02 Does spinwin share my data with anyone outside the platform?

03 How long does spinwin keep my personal data after I close my account?

04 Can I request a copy of the data spinwin holds about me?

05 How do I ask spinwin to correct inaccurate data on my account?

06 How does spinwin use cookies, and can I turn them off?

07 Is my UPI or PhonePe transaction data stored securely?

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